# StockMate - Memor

You should make sure the Memor is connected to the laptop with a USB cable. Click on Send Products and the connection to the Memor will be checked and then the files for the current outlet will be sent, with a completion message. You can now disconnect the Memor and start the app ready for counting. Once the count is complete, connect the Memor again and click on Retrieve Count. The files will be transferred back from the Memor. Once complete, click on Quit and then don't forget to click on Read Stocks back in StockManager. If your Memor has had a cold boot and/or factory reset, or you have received an update to the app, you will need to send the app to the Memor. Connect up the Memor and then click on Download App. If you are configured for multiple handheld units you will be prompted for the unit number. If so, type in the number. The files will be sent and the icon for the app will appear on the Memor screen. The Memor can become 'overloaded' with outlets (and backups of the files), so it is good practice to periodically remove them. Connect up the Memor and then click on Tidy Data. This removes ALL data from the Memor, so make sure you have retrieved all counts before doing it.

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