# Credits

Your customer will provide for you a list showing details of which products they have been credited with. Alternatively, you might have to check through the delivery notes for the details. It is best to use the Credits screen for inputting this information as you can create a special credits report. However, you can also input the credits as negative purchases, or simply type them in on the Products screen.
Type in the number of the credit note. Each credit note will be given a unique reference number (it actually cycles around 1-1000). A check will be made to see if the credit note number has already been used in this audit. If it has, you will get a warning. Type in the date. Select the supplier from the list. Press a down-arrow on the keyboard to show the list or click on the small arrow on the right Or you can type the first few letters of the suppliers name and it will come up in the box. If the supplier is not defined in the list, leave it blank. Type in the name of the supplier. If you did not select a supplier from the list, you can simply type in a name. Click on the correct credit type. Typically the credit type is Supplier. However, you can credit items to the bar, e.g. lemons, and this will ensure that these credits are printed separately from the normal supplier credits on the report. Type in the product code. Once you have entered the product code, the product’s description and size information will be displayed on the right-hand side. If you cannot remember the product code, use the product search facility If you have selected a supplier from the list, you can use the special search function to give you just the products available from that supplier. Use the '-' key. Type in the number of items and units. Enter the number of Items and Units (if applicable). Changing the cost price The selected item’s cost, the total cost and the product's database cost are now displayed. The selected item’s cost shown will be either the database cost price for that product or the supplier's cost for that product. The supplier's cost will always be shown if you selected a supplier from the list above. If these are different to the cost shown on the credit note, it means that the new cost price is different to that in the database. Click in either the Per Item Cost box or the Total Cost box to change the displayed cost to that on the credit note. As shortcuts, you can type Control-C to move to the Cost box or Control-T to move to the Total box. Click on the Add button or Press Enter. Repeat the process for all credits. |

Click on the Report button to view a report of the Credits that you have just entered.

Click on the Change Credits button to change the details of the credits you have input.
This will typically be used after you have entered all of the credit notes and you find that there is an error.

Click on the Close button to return to Data Entry.

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